UMI Firmware

Privacy Policy

Last updated: September 11, 2025

This Privacy Policy explains how UMI Firmware collects, uses, and safeguards your information when you visit umi-firmware.com or use our services.

Information We Collect

  • Account & Profile: Name (optional), username, email, password (hashed).
  • Transactions: Order details, payment method reference (processed by third‑party payment processors; we do not store full card numbers).
  • Device & Usage: IP address, browser type, pages visited, download logs, and basic diagnostics for security and performance.
  • Communications: Messages you send to support.

How We Use Information

  • Provide account access, process purchases, and deliver downloads.
  • Secure our Site, prevent fraud/abuse, and enforce our Terms.
  • Provide support and respond to inquiries.
  • Improve features and content.
  • Comply with legal obligations.

Legal Bases (EEA/UK users)

  • Performance of a contract (to fulfill your orders and provide the Services).
  • Legitimate interests (security, improvements, preventing abuse).
  • Consent (where required, e.g., certain cookies or communications).

Sharing of Information

  • Service Providers: Payment processors, hosting, analytics, and security providers to operate the Site.
  • Legal: To comply with law, enforce our policies, or protect rights, safety, and property.
  • Business Transfers: If we undergo a merger, acquisition, or asset sale, information may be transferred.

Data Retention

We retain data for as long as needed to provide the Services, meet legal requirements, resolve disputes, and enforce agreements. Download/access logs may be kept for security and fraud prevention.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure.

Your Choices & Rights

  • Access, update, or delete your account information by contacting support or through your account settings.
  • Opt out of non‑essential communications at any time.
  • EEA/UK users may have rights to access, rectify, erase, restrict, or port data, and object to processing.

Cookies

We use cookies and similar technologies for authentication, preferences, analytics, and security. You can control cookies via your browser settings; some features may not work without them.

Children’s Privacy

Our Services are not directed to children. Do not create an account if you are under the age of majority in your jurisdiction.

International Data Transfers

Your information may be stored and processed in countries outside your own. We take steps to protect your data in accordance with this Policy.

Changes to This Policy

We may update this Policy. We will post changes on this page, and the updated “Last updated” date will apply.

Contact

Questions or requests? Email [email protected].